Privacy Policy

Effective Date: September 2025

At Allen Arthritis, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

When you interact with our website, we may collect the following types of information:

Contact Information: such as your name, email address, and phone number when you submit a contact form or request an appointment.
Usage Data: information about how you use our website, collected through cookies, analytics, and tracking tools.
Appointment Information: when you book an appointment through our online booking system (powered by Thryv), your data is collected and managed directly by Thryv.

How We Use Your Information

We use the information we collect for purposes such as:

Responding to inquiries or requests submitted through our contact forms.
Scheduling and managing appointments.
Improving website functionality, design, and user experience.
Analyzing website traffic and performance through tools such as Google Analytics and Google Tag Manager.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can manage or disable cookies through your browser settings.

Third-Party Services

We use third-party services, including Google Analytics and Google Tag Manager, to monitor website performance and improve usability. These services may collect anonymized information about your use of our website.

For appointment scheduling, we use Thryv, a third-party platform with its own privacy policy and data practices. Please review Thryv’s Privacy Policy for details on how your appointment information is collected, stored, and used.

Data Security

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or method of electronic storage is completely secure.

Your Choices

You may opt out of cookies or tracking by adjusting your browser settings.
You may contact us at any time to request updates or deletion of your contact information from our records.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Dr. John Lavery, Rhuematologist

Have questions or want to learn more? Contact us today!